NO DOWN TIME. IntegraMSP's proactive approach has kept us from experiencing downtime by avoiding problems and issues before they even become apparent to us.

If we do see an issue with network wide or at an individual's station, we report it and it gets immediate attention. Our issues get addressed immediately each and every time by knowledgeable and polite professionals. IntegraMSP is different than other IT firms because I know who is handling my issue tickets and I know when the issues have been resolved.

You will not regret going with IntegraMSP. Dan and Jennifer may be the face of the company, but all of their team is just as professional. The support that we get from any of the team members is always quick and correct.  They are respectful and courteous even when the issue turns out to be user related. They also teach us to be better users with their occasional email quizzes.